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Kyle C
04/04/2017

“Hey Siri, How Do I Optimise My Site For Voice Search?”

So you’ve just finished optimising your website for desktop and mobile—think you’re done? Think again! The truth is, these days more and more people are asking Siri, Google Now and Cortana to do their searching for them, and by 2020, 50% of all searches will be done by voice (ComScore). As you’re probably aware, voice search is a heck of a lot easier than typing, and you get to look like David Hasselhoff in Knight Rider while you do it! 

Bearing this in mind, there’s no better time than now to ensure your page is digital assistant friendly. Below we’ve compiled a few tips and tricks you can implement now to optimise your site for voice search.

People Talk Like People, Not Like Robots

optimising for voice search - talk to Siri like a human, not a robot

First things first: when optimising for voice search, aim to make the content on your page read as conversationally as possible, and ensure that it answers all potential questions that consumers might ask.

Secondly, in the age of voice search, web content is more about semantic search and the context of it, as opposed to specific keywords—so with this in mind, remember to ‘think like a human.’ When it comes to optimising for voice search, the days of making keywords the focal point are over.

For example, say you’re running a bed and breakfast in Noosa? In this case, you’d most likely be focusing on keywords such as ‘Noosa, Noosa accommodation, and  Noosa hotel.’ When optimising for voice search, I’d recommend that you try adding longer, vocal friendly keywords such as: ‘Place to stay in Noosa,’ ‘Noosa accommodation info,’ and ‘Best Noosa accommodation.’

Remember: the key point is to ‘humanize’ content and create keyword structures that are more conversational and less robotic.

Be More Mobile

optimising for voice search

As if you didn’t already know, mobile-friendliness is imperative, and with voice search and mobile going hand-in-hand, it’s critical that you ensure your content is mobile friendly!

Firstly, make use of Google’s awesome Mobile-Friendly Test to see how well your site displays on smartphone, and if it’s not up to scratch, make the necessary changes. Remember, people read content differently on their mobiles as opposed to their desktops, and it’s therefore essential to understand the differences between how your content should look on both.

Be A Local Legend

optimising for voice search - make it easy for those driving!

Ask yourself, when are people most likely to use their voice assistants? As you may have guessed, it’s often when people are driving and unable to type. For example, they may be wondering where the closest petrol station or sushi joint is, and it’s therefore essential that your website is optimised in a way that Google can instantly recognise the relevance between your website and the customer’s query.

To put your business at the top of that list, you need to have all your basic information in text rather than as an image; information like: your business name, address, phone number and directions from popular main roads/landmarks. Remember, Google search can’t crawl a text image, and consequently, a voice search won’t pick up your information in this instance either.

There are plenty of different ways to get into Siri’s good books—you just need to commit the time to ensure your page is best optimised for voice searches. And, while it’s not quite time to proclaim the death of the keyboard, it’s clear that Siri, Google Now and Cortana are growing exponentially—and you’d be wise to stay with the times!

In the meantime, make a start by asking Siri to beatbox for you. Trust me, it’s worth it!

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SEO Team
08/24/2016

The best and worst features of Google ‘Allo’

“Allo mate!” It sounds like something that should be on a tourist ad – but no, this is just me and my imagination as I read over Google’s latest app development.

Currently in the testing phase, ‘Allo’ initially seems very similar to Whatsapp – although there are of course some notable differences. So far the reviews have been mixed, with some suggesting the app would be better bundled with ‘Google Duo,’ Google’s 1-to-1 voice call app. So with that said, let’s have a look at the great, the okay, and the not so great.

Thumbs up Features

Incognito Mode – With end-to-end encryption, you can chat privately with your contacts. Simply choose how long you want messages to stick around for, and when they should expire. You can also make sure your chats stay private from snoopy people sitting behind you on public transport by using the private notifications setting.

incognito

Google Assistant – Want to know the weather report for the weekend, the best local japanese restaurants, or simply need a reminder for an early wake up alarm? No problem! Just use the microphone button to ask a question, and Allo’s Assistant will give you an answer (or in the case of an early wake up, set your alarm).
allo google assistant

allo assistant

Image from Android Police

Individual message deletion – According to Ausdroid, Allo will allow users to delete individual messages from their chat stream. For example, let’s just say that your partner sends you an emergency text with their credit card details – you certainly don’t want those hanging around on your phone do you! With Allo, you can simply delete any messages as you feel fit. While this is certainly not a revolutionary idea by any means, it’s still one that is helpful. Just be aware, deleted messages will only disappear from your device.

Independent artist sticker packs – According to Allo, their app will offer users 3 sticker packs to get started (each containing 24 stickers), with the option to purchase more (in total there are 24 packs). Similar in part to some of the Hangout emoticons, you’ve got everything from the funny and cute, to the sassy and cheeky (such as ‘pudding the cry baby,’ ‘fun-der the sea,’ ‘worst day ever,’ and ‘talk to the hands’). Just be aware however, there are a few packs that are possibly NSFW – including ‘Julio the Bull,’ a bootylicious character who, let’s face it, is in no need of an ego boost! All stickers are designed by independant artists and studios from around the world.

pudding allo

Ink – as mentioned earlier, Allo will allow you to get creative by ‘inking’ photos (essentially, drawing and doodling on them).

Search Function – With Allo’s dedicated and extensive search function, you won’t have to worry about endlessly scrolling through your chats to find a specific text (as with Hangouts). Hallelujah for that!

Features that are a bit MEH

Smart Reply – According to Allo, this feature will allow your phone to automatically respond to pictures and text messages automatically – without you having to type a single word. Apparently, the app does this by learning over time what your response style is, and then adapting from there. For example, if your friend sends you a picture of their new puppy, Smart Reply might suggest that you respond with ‘aww how cute!’ or ‘Love!’ You then have the option to click on one of the suggested responses.

Personally, I think it’s a bit average. I mean, are we really so time poor that we’d rather a machine converse with our friends as opposed to us? I know I’d rather have a real conversation with my friends and family – and receive genuine responses from them – without the ‘help’ of automatic suggestions.

And let’s not even get started on what would happen if it automatically sent off an incorrect response!

Thumbs down Features

No cloud backup – According to Android Police, it seems that Allo does not have a dedicated backup or cloud function – something which seems rather strange. For some this could possibly be a killer, as once uninstalled, your chat history and one-one-one texts, along with images you’ve sent and videos you’ve received, are all gone.
However, given that the app is still in its testing phase there’s hope that perhaps this function will be fixed by the time the final app version is released (we really do hope so!).

No ability to play videos within the app – Unlike other mediums, users will need to play videos through a preferred media player

No trimming – If you’re hoping to trim that lengthy video before sending, it appears this won’t be an option sorry.

Auto-Wifi – Hoping to save data by limiting your auto downloads to Wifi only? Sorry, it seems this also isn’t a possibility yet.

As mentioned Allo is still in the testing phase – so there is still hope for change. What will stay or go however, remains unknown for now.

What are your thoughts on Allo? Do you think it will replace Hangouts or Whatsapp as your preferred app? Let us know!

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Recent Posts

10/05/2022

Always On Marketing

Are You Missing Out On Sales By Not Having An Always-On Marketing Strategy?

Right now, technology is progressing at such a fast pace for everyone, including online businesses. This progression has led to some serious benefits in the world of e-commerce and digital marketing, but it also means that customer expectations are higher than ever. Statistics show that 75% of smartphone users expect immediate information when using their devices, and 51% believe that businesses should be available to chat 24/7. 

“That’s ridiculous! I’m just one person!” 

We can hear you shout through your screen, and yeah, at first glance it sure does seem ridiculous, but let’s not forget you’re not just one person. You’ve got technology on your side. Technology doesn’t need to take breaks or go to sleep or have a two week holiday in the Bahamas to blow off the cobwebs. Technology is your little workaholic friend. You can use it to develop an always-on marketing strategy that satisfies your customers while also letting you rest. Because, you know, you’re human, and being switched on all the time isn’t a healthy way to be. 

In this blog, we’ll take you through some of the most useful always-on marketing strategies to help you out. Soon enough, you’ll have happy customers and a business that operates 24/7, all while maintaining 8 hours of sleep a night (hopefully). Fasten your seatbelts, drivers! We’re heading out on the road to success. 

What is Always-On Marketing?

We know that customers now expect near-instantaneous responses from businesses when they shop online but did you also know that personalisation has a massive effect on buying habits? According to Accenture, 91% of consumers are more likely to purchase from businesses that provide a personalised shopping experience. Always-on marketing combines 24/7 availability with highly personalised content strategies to create content for customers that serves their exact requirements whenever they need it. 

While other marketing tactics focus on campaigns that push products in short bursts, always-on marketing has an unwavering presence. It helps businesses reach their target audience, retain their customers, and consistently build brand awareness. Even though many always-on marketing strategies are automated, they still require some manual work, not only in content creation but also for market research. 

To keep your content personalised, always-on marketing heavily relies on first-party data collected from your customers. With cookie policies changing soon, collecting this data can require a little more effort and innovation. However, once you have conducted your market research and created your content, the hard work is pretty much over. Simply set up your automations, leave them to run in the background, and analyse the data they produce whenever you need.

The Best Content Strategies for Customer Retention

Okay, so let’s have a look at the most popular always-on strategies used today. You’ll want to implement strategies that are easy to maintain and will make customers feel as though the content is there to serve them and their particular needs. The following marketing tools are easy to personalise and are incredibly effective at helping business owners retain customers while also attracting new ones. They can also be dispersed between multiple sites to help you get the most reach, making it easier for customers to find you no matter from where they are searching. 

Email Automation

Email automation is one of the easiest ways to create a personalised shopping experience for your customers. It utilises your website analytics to help you target people based on product preferences, behaviour, and past purchases. Email automation is a great way to use a customer’s past buying habits to personalise the offers they receive in the future. What’s more, getting people to sign up to receive emails is also a fantastic way to convert new traffic into leads. Simply create a pop up that encourages them to sign up (a 10% discount will usually do the trick) and ask them to select what offers they’d like to hear about in the future. 

These emails also save business owners an immense amount of time as they can create a personalised experience without having to write individual messages to every single customer. That’s because the personalisation of these emails doesn’t hinge on the content inside them. Instead, it comes down to the specific times that customers receive these messages. For example, a welcome email can contain the same message for every customer. The personalisation comes down to it only being sent to them right after they sign up. 

Automations can be triggered to be sent out at any number of specific times. In doing so, these triggers create a shopping experience that comes across as specific to each client without you having to spend forever writing individual emails for every customer. Examples include:

 

  • A welcome email when customers first sign up
  • Sending a reminder email when they abandon a cart
  • Promotion emails when you launch a new product that relates to their past purchases
  • Sending them a discount code on their birthday
  • Special offers in the lead up to celebrations like Christmas, Mother’s Day, and Easter
  • Black Friday reminders

Chatbots

Chatbots are great for providing instantaneous customer support. They’re able to interact with consumers in real-time and give them that personalised, speedy service we talked about earlier. There are a few types of chatbots available but ultimately, they’ll all assist with your always-on marketing strategy. Chatbots are also better than humans at dealing with loads of information and can scan a consumer’s enquiry and provide a solution almost immediately. Whether it’s two in the morning or 6pm on a Sunday, you can rely on chatbots to deliver premium customer support and solutions. 

On-Demand Resources

As we said, consumers crave convenience so if you really want to keep their attention (and their business) we highly recommend implementing on-demand resources. Look, you don’t have to flood your customers with a plethora of information they didn’t ask for or mightn’t find useful, but if there’s anything you think they could benefit from when it comes to your goods and services, make that information available. This could look like:

  • Instruction videos
  • Size guides
  • Downloadable instruction manuals
  • Frequently asked questions 
  • Tips for choosing the right product

Making these resources super accessible also decreases traffic to your customer support team as studies show consumers often look for their own solutions before turning to customer care. 

Social Media Engagement

This sounds like a given, but you’d be surprised how many businesses either forget or don’t know how to use social media to their advantage. But, there are so many features on social media that assist businesses with always-on marketing. Here are some examples:

  • Polls and Questions: You can set polls or questions on platforms like Instagram, Facebook, and LinkedIn.
  • Stories: Most social media story features are set to appear for 24 hours. This means you can engage with customers even when you’re getting those eight hours of shuteye we talked about earlier. 
  • Contests and Giveaways: “Like, share, tag a friend, and follow us for your chance to win!”. Seriously though, who doesn’t love a giveaway? Plus, you’ll likely end up with a bunch of new followers in the process. Market expansion, anyone?
  • Ad Scheduling: AI and automation is your friend. Trust us. You can reach your desired audience anywhere and at any time when you schedule your ads. 

Gain Access to the Best Marketing Strategies for Your Business With Get More Traffic!

Is your website a highway at peak hour? Because boy, you’ll be getting a lot of traffic with the help of our digital marketing experts. We’re passionate about helping businesses all over Australia harness the power of digital marketing to take their sales to the next level. If you’re ready to give traffic to your website the green light and learn how to increase sales and engagement through an always-on marketing strategy, contact the team at Get More Traffic today!

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27/04/2022

April Digital Marketing Industry Updates

New Multisearch Feature on Google App

Google is beta-testing a new Multisearch feature that will help users having trouble expressing their thoughts in a search query. If you’ve ever had trouble trying to find the perfect piece to add to your closet, or a good addition to your dining set or living room furniture, then this feature is the one for you. You can take a screenshot of a dress, for example, and then add in “yellow” or “pink” to find the dress in a different colour. Or you can snap a photo of your house plants and then add “care instructions” to find out how to help them grow. While the feature is only available in English in the U.S. at the moment, this will definitely be a feature to look forward to with regards to search.

TikTok Testing Search Ad Placements

TikTok is currently beta testing search ad placements for their platform. The test was first spotted by David Herrmann, president of Herrmann Digital, a paid social advertising company and shared on Twitter. These search ads, though, are just ad placements. Keyword targeting is not yet available to advertisers. Despite that, the additional placement on TikTok search is definitely promising. Companies looking beyond Google for advertising opportunities would be keen to jump onto TikTok, especially as TikTok has been proven to also have high purchasing intent.

Instagram Updates Ranking Algorithm to Benefit Creators

Recently, Instagram chief Adam Mosseri made a statement that they were currently updating Instagram’s algorithm to favour creators. New Product Tags and Enhanced Tags have been added for greater reach and relevance, as well as an update to the algorithm to favour original content. Additionally, Instagram is also looking into making adjustments to hashtag pages to help increase engagement on hashtags. With these additions, creators and influencers should be able to increase their engagement on the platform.

Twitter Testing Out its “Edit” Function

One feature that has long been requested for Twitter is an edit feature. Recently, Twitter CEO Parag Agrawal suggested that they are working on an edit function. Having such a function would be a useful tool to correct the many typos that occur on the social media platform. The edit function, however, keeps a record of the history of the edited tweet, which would be a compromise between what users want and need versus Twitters long-standing arguments against adding an edit button.

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