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Jade Fitzpatrick
04/07/2022

How Tradies Can Increase Bookings This Easter

Increasing Your Bookings Over Easter: Advice For Tradies

Do you hear that? It’s Easter, and it’s fast approaching. Don’t panic, though, because we have some tradies marketing advice to help you increase your bookings these Easter holidays. So without any further adieu, let’s cruise right into it.

Advertising For Tradies: The Importance Of Switching Up Your Ads

The truth is, clients know when you’ve done your homework. If you still have your St Pattie’s ads running over Easter, well, then that’s a bit of a problem. Not only does incorrect advertising show potential clients you’re unprepared, but it can reflect poorly on your entire business. ‘If they can’t even update their website, how can I trust them to provide a professional service?’. And look, we know how dramatic that sounds. But, when it comes to beating out the competition, you’ve really got to do all you can to come out on top. So, how do you do that? Well, let us give you some pointers.

Tips For Overtaking The Competition This Easter Period

If you’re keen to fill your books over the Easter holidays, here are some tips to give you a jumpstart:

Get into the spirit. Change your ads to reflect the Easter season. This could look like Easter imagery or some egg-cellent puns sure to capture your audience’s attention.

Promotions/seasonal pricing. You want to start your promotions and offers a little early to ensure that clients know you’re available if your services are needed over Easter. Your ads might look something like: ‘We’re open all of Easter, and because we understand accidents happen, we’re offering our services to clients 24/7.’ ‘Refer a friend this Easter, and we’ll waive your call out fee. That’s our holiday guarantee!’

Use your social media. Engage and communicate with your audience through your social media stories, statuses, and posts. This is not only a great way to strengthen ongoing client/tradesman relationships but is an opportunity to widen your reach.

Implement hashtags. Hashtags don’t need to go viral to make an impact. So making business-specific hashtags you can use over Easter can help increase traffic to your page/s.

Pop-Ups and banners. What better way to increase traffic than through an eye-catching pop-up or banner? No, we don’t mean those annoying ones that clog up your page and deter audiences from engaging. We mean holiday specific banners that are a quick and effective way to relay information to your customers. Like the one below!

easter-sale-banner-for-tradies

Source: Facebook

Do your research! Finally, look into what your competitors offer and try to do one better. If your competitor is closed over the break, that’s great, but you want to find the best way to come out on top if they aren’t. So, research around to optimise your booking potential.

How Digital Marketing For Tradies Can Help Drive Traffic And Leads To Your Business

Raise your hand if you have a phone on you or within reach. Everybody? Okay, cool. Raise your hand if you have either made a call or sent an email on that phone. Exactly! Most people have. Digital marketing helps put your business at the fingertips of consumers. Here’s how it can help you:

Consistent online presence. Regularly promoting your company on all platforms will help increase your organic reach. This could look like status uploads, images of your work or replies to your reviews.

Local business directories. We can’t say it any louder: PROMOTE, PROMOTE, PROMOTE. And this one is simple because it requires little effort and maintenance. Fact is, the world is going digital, and consumers want businesses to be more accessible than ever. So, start with Google My Business and then get listed other directories like hipages and Tradif so customers can find you when they need you.

Search Engine Optimisation or SEO. Do you have specific keywords you’d like to appear on Google for? Good news because that’s where SEO comes in. Optimising your website for SEO purposes helps you rank higher on Google. So this Easter, try changing up your website copy to reflect your holiday booking needs.

Facebook Ads. Did you know that consumers use their phones more during the holidays? It’s no wonder either; they don’t have jobs to attend! You can take advantage of this, though, and set up ads on Facebook to reach a larger target market.

Google Ads. A common misconception is that tradies should pause their ads over the holidays. However, during this time, your ads are more important than ever. Plus, if everyone else is pausing theirs, you’ll come out on top. So really, you are the real winner here.

For more information about tradies marketing or to increase your reach these holidays, get in touch with our team of digital marketers today.

Make The Most Out Of Your Digital Marketing With The Specialists At Get More Traffic

Is your website a highway at peak hour? Because boy, you’ll be getting a lot of traffic with the help of our digital marketing experts. We’re passionate about helping businesses all over Australia harness the power of digital marketing to take their bookings to the next level. So, if you’re ready to give traffic to your website the green light and learn more about tradies marketing, contact the team at Get More Traffic today!

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The Team
10/04/2021

5 Ways to Set Yourself Up for Google Shopping Success

Over the past year, consumer behaviour has transformed. In 2020, online shopping in Aussie households grew by 57%. In fact, out of 2.3 million low-frequency online shoppers, 52% were spending more time shopping online in 2020. These shoppers were said to have purchased items online at least 10 times between March and December of that year.

The big question is, are you making the most out of your digital marketing to reach these customers, or do you think you could do more? For businesses running Google Shopping ads, what are some ways that you can ensure that you’re making the most out of this opportunity?

We’ve listed below 5 easy steps to help you make sure that you’re doing the right things in optimising your Google Shopping ads. Let’s take a look.

 

1. Make sure your shopping feed is optimised

What is the Google Shopping feed? At its core, this is basically the spreadsheet that contains a list of all your product SKUs (stock-keeping units). It’s from this spreadsheet that Google sources the data and information it needs to determine whether your products are relevant to a user’s search query.

Just because it’s your product database, however, doesn’t mean that you should simply upload the spreadsheet directly onto the Google Merchant Centre. Doing this can cause problems such as duplicate listings, products not being listed at all, or even the suspension of your account.

To make sure that your database doesn’t run into any compatibility issues, go over it again and make sure that it contains information such as:

  • Product ID
  • Images
  • Stock levels
  • Title and descriptions
  • Links to product landing pages

For a quick and easy reference, you can always check out Google’s Product Data Specification page to make sure that you have all the necessary information to ensure that your spreadsheet is optimised and ready.

 

2. Make sure your product descriptions contain relevant keywords

One thing that you have to note is that Google Shopping campaigns are a little bit different compared to Google search campaigns. With search campaigns, you’re bidding on keywords. Whereas with Google Shopping ads, you’re bidding on Product Groups.

But even though the bidding process is different, keywords still play an important role in making sure that your ads convert into clicks.

When writing out your product titles and descriptions, then, keep the customer in mind. Think about what keywords they would type trying to search for your products. It’s best to be specific, especially in the title, as you want to be able to grab your audience’s attention right away and have them say, “This is what I’m looking for.”

 

3. Continuously work on your Google Seller Ratings

What are Google Seller Ratings? Your Google Seller Ratings are actually your Google customer reviews. These reviews are the best way for you to fortify trust and authority with the audience you’re targeting, especially if they’re a cold audience. The higher your seller rating, the better your clicks and click-through rate will be.

To make your account eligible to display your Google Seller Rating, however, you first have to build up your customer reviews. Google requires that you be able to collect around 100 or more reviews within the last 12 months for them to be able to calculate and showcase your seller rating score.

That means it’s important to be consistent in asking customers for reviews. Create a system within your business wherein you always ask a customer if they could leave a review and you should be well on your way to collecting 100.

 

4. Pay attention to your bidding

When it comes to Google Shopping success, bidding is definitely something that you have to keep an eye out for. If you’re also currently running Google Ads, it’s important to note that there’s a difference in the bidding process for Google Shopping. For Google shopping, you’re bidding for visibility and not just placement. 

Unlike search ads, your bidding strategy with Google Shopping ads will determine whether your ad will show up or not. Here, testing is important. Keep testing to see which bids are working for you. Don’t overbid, as doing so can have your ads appear for more generalised queries, hurting your results in the long run. Bidding high, in this case, isn’t always the best solution.

 

5. Optimise your campaign structure

Last, but not least, make sure that your campaign structure is optimised and segmented properly. This can make or break your campaign.

Shopping behaviours are different, whether the user is shopping on their mobile devices, or on their laptops and desktops. In 2020, 91% of online shoppers use their mobile phones to make purchases, while 76% did so through a laptop computer, and 61% on their tablets.

Segmenting your campaigns based on the device is one way to structure your campaign, as shoppers on a mobile phone will behave differently than one doing so on a computer. And although a computer is the preferred purchasing device during the holidays, the mobile phone is the winner overall.

Another way you would want to structure your campaign is to segregate your products into different ad groups. Group them according to price. Give your high-priced items more exposure, as they can give you the highest margins, and lower your bidding for your low-priority products. Aim to achieve a sense of balance with your bidding so that you can get the most out of your ad spend.

Of course, all of this can be time-consuming, especially during the holiday season. But that’s why agencies like Get More Traffic exist. If you’re looking to start or optimise a Google Shopping campaign, feel free to get on a call with one of our agents so that we can discuss how we can best serve you and set you up for success.

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The Team
08/19/2021

August Digital Marketing Industry Updates

Facebook Ads to Include Privacy Enhanced Technologies for Greater Security

Facebook has been looking into creating more secure safeguards and measures for its users while still be able to give them a personalised experience on the platform. To do that, they’ve developed Privacy Enhanced Technologies (PETs) that draw in techniques from cryptography and statistics that will make use of on-device learning. This simply means that the algorithm will now process user data and information on the user’s device rather than store and analyse it on the cloud or a remote server. Keeping the information locally should help keep data secure, while still give Facebook users personalised ads on the platform.

Targeting users under 18 based on age, gender or interests now disabled for Google Ads

As more and more students and children undergo virtual schooling, Google is taking some necessary steps and measures to ensure that they can still stay secure and protected. One policy that Google is introducing is the ability for anyone under 18, or their parent or guardian, to request the removal of their images from Google Image search results. Additionally, Google is adding more protocols and safeguards to protect teens from age-sensitive ad categories. For advertisers, this also means that targeting based on age, gender or interests for people under 18 is no longer allowed. And while this may not greatly impact marketers and advertisers, expect certain audiences to be removed for ad targeting.

Attribution Models Now Applied to YouTube and Display Ads

The benefit of attribution models for Google Ads is that they can help marketers gain a better understanding of the engagement and conversions they receive from their campaigns. Recently, Google upgraded all their Google Ads attribution models so that they are now able to support Display and YouTube ads as well. Together with the upgrade comes the ability to view data for Search, YouTube and Display campaigns all in one place, making it easier to make comparisons between platforms. Additionally, YouTube’s data-driven attribution model is now also able to measure “engaged views”, giving advertisers more insights to their ads and engagement. Finally, the upgrade is a step that further helps marketers further understand a customer’s online journey towards a conversion, so that they can make more informed decisions when optimising their campaigns.

Instagram Test Ad Placements in Shop Tab

In an attempt to give online retailers and shops more support in e-commerce, Instagram is testing out ad placements in their Shop tab to try and distance themselves from relying too heavily on third-party cookies and cross-app tracking. Additionally, having all activity and engagement happen on the Instagram app gives advertisers more insight and control over their campaigns. The ad placements are currently only available to a certain retailers in the U.S. However, after testing, Instagram is planning on rolling out these placements globally in the coming months.

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The Team
06/11/2021

Digital Marketing Industry Updates – June

Latest Updates from Instagram: New Reels & Live Video Analytics, and Likes! (GMT)

Back in 2019, Instagram decided to remove the like counts in Australia to pave the way for a safer internet space. This, of course, posed certain obstacles and limitations for brands and influencers in keeping track of trends and engagement rates. Recently, however, Instagram released a new feature that now allows users to choose whether they want to have the like counts visible or invisible. The new opt-in feature for hiding likes can be found in your privacy settings. However, even though hidden, you can still view like counts through the analytics account.

Instagram also announced the release of new native data for their reel and live video features to help marketers track and analyse their performance. Additional metrics for Reels include plays, accounts reached, likes, comments, saves, and shares. Whereas for live video, the new metrics being rolled out include accounts reached, peak concurrent viewers, comments, and shares. Instagram ensures creators and businesses that these new measurements can better help them understand how well their content is performing. However, these new analytics are only available to Business and Creator accounts. To find them, simply tap on the “Insights” button from your profile page and you can view up your latest metrics for up to 30 days.

 

New Google Ad Formats for Local Campaigns (GMT)

Several new Google Ads formats were launched late last month centreing around local campaigns. These new formats include: Auto-Suggest Ads, Navigational Ads, Similar Place Ads, and Pickup Later ads. All the newly launched ad formats are based on location. First up, Auto-Suggest Ads are shown when a searcher is located close by to a related product or service on Google Maps. Navigational Ads, on the other hand, are shown while a user is using Google Maps driving directions and can be displayed as a user is driving towards a destination. Thirdly, Similar Place Ads appear when the business searched is closed, and so the user is instead shown a similar business on the map, potentially capturing traffic that would otherwise be directed towards competitors. With all these new features in place, local business and advertisers will have more opportunities to reach customers in the surrounding areas using localized results to offer the best user experience.

 

Goodbye Broad Match Keywords (GMT)

One major updated that happened with Google Search campaigns this 2021 is the phasing out of the Broach Match modifier keyword match type. This change saw Phrase Match expand to include the additional Broach Match traffic in a bid to increase effectiveness quoting that “…You reach more of the right customers through a combination of the two”. If you are currently running Search campaigns on Google, make sure to reach out to your Account Manager to check how this might affect your current campaigns.

 

Automated AI-Driven Optimisations (GMT)

This 2021, In a move to further expand automation and AI-driven improvements, Google Ad’s recommended optimisations feature moved from ‘suggested’ to auto-applied instead. Reviews of the change have been mixed as the AI-driven optimisations don’t always consider the nuances in optimisation that are part of certain industries. Thus, the 35 editable options are still opt-out. If you’re interested in finding out more about how AI-driven optimisations can potentially impact your campaign, make sure to schedule some time for a chat with your Account Manager.

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The Team
05/19/2021

Landing Pages To Engage Customer Attention

With the over-saturation present in the digital landscape, companies of all sizes are investing heavily in search engine optimisation, social media marketing, pay per click management and more. However, all of that can be wasted if you don’t direct your traffic to the most relevant and valuable landing page.

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Rochelle L
03/01/2018

Business Listing – The Best Directories For Your Brand

In this digital day and age, you’d be silly not to invest in online business listing directories.

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Rochelle L
02/08/2018

Digital Marketing Strategies – A Quick Overview

With marketing techniques constantly adapting and evolving, it’s important to develop new tactics to reach your target audience.

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Rochelle L
12/20/2017

Increasing Foot Traffic This Christmas

The holiday season can be a great way to bring in more money and sales, but often, those things come with the heavy burden of additional stress and not enough time to put in the extra effort. Increasing foot traffic is a difficult task but when you do it right, the effort will prove invaluable. For something a little simpler and cheaper this Christmas, we’ve provided you with some tips in the list below to bring more festivity through your door this holiday season! 

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The Team
02/28/2017

Get Negative: Using Advertising Power Words To Your Advantage

Find out how power words can give your advertising the winning advantage!

Have you ever created a Facebook ad which you thought was brilliant, but sadly it failed to gain much traction? If your ads aren’t getting the attention they deserve, think about changing your focus from positive to negative. It’s not the usual scenario, but in the world of advertising, customers actually respond better to words that convey an approaching threat or impending disaster.  

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The Team
01/10/2017

2017 Email Marketing Tips – Don’t End Up in The Spam Folder!

Anyone can shoot off an email newsletter to a client, but not everyone can achieve a good response rate. So what can you do to make sure your emails don’t get banished to the land of no return (in other words, the dreaded trash or spam folder)? Glad you asked! Check out these 2017 email marketing tips to find out more!

Carefully Consider Your Email List

Have you got a strong hub of email contacts? That’s great! But just because you’ve got the option to send your marketing emails out to a huge network of followers, doesn’t necessarily mean they are the best contacts to choose from.  Think carefully about who your strongest followers are, and what sort of audience your content will make the biggest impact with.

As well as this, it’s also vital to plan the best time to send out your newsletters or marketing. For example, did you know that Tuesdays to Thursdays are considered the most popular days for sending emails? According to various studies, Tuesday is the number one choice, followed closely by Thursday and then Wednesday. That said, your contacts are also going to be slammed with competing newsletters on these days so you might want to experiment with emailing on a Monday or Friday.

Avoid Ending Up In The Spam Folder

While it’s natural that some customers may opt out of your content, having clients mark your emails as spam is a bigger problem; one that can have truly negative consequences for your business. To try and avoid this happening, consider the following:

Are you sending emails too frequently? According to Smart Insights, almost 50% of customers mark emails as spam due to high frequency.  In fact, a 2015 study from DMA revealed that the majority of people believe it is best to email a contact only several times per month (36% believe 2-3 times per month is sufficient).

Have you enabled email authentication? If not, turn it on immediately! This can help protect you from hackers who may be sending out spam from your account without you even knowing.

All in all, spam email is a huge issue and not a position you want to find yourself in. Whether intentional or not, if your customers are hitting ‘spam’ instead of unsubscribing, you’ll want to spend some time investigating why this is happening. By sending your content to the best possible audience, on the right days, and not overwhelming them with too much at once, you should be on your way to a better response rate!

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Recent Posts

10/05/2022

Always On Marketing

Are You Missing Out On Sales By Not Having An Always-On Marketing Strategy?

Right now, technology is progressing at such a fast pace for everyone, including online businesses. This progression has led to some serious benefits in the world of e-commerce and digital marketing, but it also means that customer expectations are higher than ever. Statistics show that 75% of smartphone users expect immediate information when using their devices, and 51% believe that businesses should be available to chat 24/7. 

“That’s ridiculous! I’m just one person!” 

We can hear you shout through your screen, and yeah, at first glance it sure does seem ridiculous, but let’s not forget you’re not just one person. You’ve got technology on your side. Technology doesn’t need to take breaks or go to sleep or have a two week holiday in the Bahamas to blow off the cobwebs. Technology is your little workaholic friend. You can use it to develop an always-on marketing strategy that satisfies your customers while also letting you rest. Because, you know, you’re human, and being switched on all the time isn’t a healthy way to be. 

In this blog, we’ll take you through some of the most useful always-on marketing strategies to help you out. Soon enough, you’ll have happy customers and a business that operates 24/7, all while maintaining 8 hours of sleep a night (hopefully). Fasten your seatbelts, drivers! We’re heading out on the road to success. 

What is Always-On Marketing?

We know that customers now expect near-instantaneous responses from businesses when they shop online but did you also know that personalisation has a massive effect on buying habits? According to Accenture, 91% of consumers are more likely to purchase from businesses that provide a personalised shopping experience. Always-on marketing combines 24/7 availability with highly personalised content strategies to create content for customers that serves their exact requirements whenever they need it. 

While other marketing tactics focus on campaigns that push products in short bursts, always-on marketing has an unwavering presence. It helps businesses reach their target audience, retain their customers, and consistently build brand awareness. Even though many always-on marketing strategies are automated, they still require some manual work, not only in content creation but also for market research. 

To keep your content personalised, always-on marketing heavily relies on first-party data collected from your customers. With cookie policies changing soon, collecting this data can require a little more effort and innovation. However, once you have conducted your market research and created your content, the hard work is pretty much over. Simply set up your automations, leave them to run in the background, and analyse the data they produce whenever you need.

The Best Content Strategies for Customer Retention

Okay, so let’s have a look at the most popular always-on strategies used today. You’ll want to implement strategies that are easy to maintain and will make customers feel as though the content is there to serve them and their particular needs. The following marketing tools are easy to personalise and are incredibly effective at helping business owners retain customers while also attracting new ones. They can also be dispersed between multiple sites to help you get the most reach, making it easier for customers to find you no matter from where they are searching. 

Email Automation

Email automation is one of the easiest ways to create a personalised shopping experience for your customers. It utilises your website analytics to help you target people based on product preferences, behaviour, and past purchases. Email automation is a great way to use a customer’s past buying habits to personalise the offers they receive in the future. What’s more, getting people to sign up to receive emails is also a fantastic way to convert new traffic into leads. Simply create a pop up that encourages them to sign up (a 10% discount will usually do the trick) and ask them to select what offers they’d like to hear about in the future. 

These emails also save business owners an immense amount of time as they can create a personalised experience without having to write individual messages to every single customer. That’s because the personalisation of these emails doesn’t hinge on the content inside them. Instead, it comes down to the specific times that customers receive these messages. For example, a welcome email can contain the same message for every customer. The personalisation comes down to it only being sent to them right after they sign up. 

Automations can be triggered to be sent out at any number of specific times. In doing so, these triggers create a shopping experience that comes across as specific to each client without you having to spend forever writing individual emails for every customer. Examples include:

 

  • A welcome email when customers first sign up
  • Sending a reminder email when they abandon a cart
  • Promotion emails when you launch a new product that relates to their past purchases
  • Sending them a discount code on their birthday
  • Special offers in the lead up to celebrations like Christmas, Mother’s Day, and Easter
  • Black Friday reminders

Chatbots

Chatbots are great for providing instantaneous customer support. They’re able to interact with consumers in real-time and give them that personalised, speedy service we talked about earlier. There are a few types of chatbots available but ultimately, they’ll all assist with your always-on marketing strategy. Chatbots are also better than humans at dealing with loads of information and can scan a consumer’s enquiry and provide a solution almost immediately. Whether it’s two in the morning or 6pm on a Sunday, you can rely on chatbots to deliver premium customer support and solutions. 

On-Demand Resources

As we said, consumers crave convenience so if you really want to keep their attention (and their business) we highly recommend implementing on-demand resources. Look, you don’t have to flood your customers with a plethora of information they didn’t ask for or mightn’t find useful, but if there’s anything you think they could benefit from when it comes to your goods and services, make that information available. This could look like:

  • Instruction videos
  • Size guides
  • Downloadable instruction manuals
  • Frequently asked questions 
  • Tips for choosing the right product

Making these resources super accessible also decreases traffic to your customer support team as studies show consumers often look for their own solutions before turning to customer care. 

Social Media Engagement

This sounds like a given, but you’d be surprised how many businesses either forget or don’t know how to use social media to their advantage. But, there are so many features on social media that assist businesses with always-on marketing. Here are some examples:

  • Polls and Questions: You can set polls or questions on platforms like Instagram, Facebook, and LinkedIn.
  • Stories: Most social media story features are set to appear for 24 hours. This means you can engage with customers even when you’re getting those eight hours of shuteye we talked about earlier. 
  • Contests and Giveaways: “Like, share, tag a friend, and follow us for your chance to win!”. Seriously though, who doesn’t love a giveaway? Plus, you’ll likely end up with a bunch of new followers in the process. Market expansion, anyone?
  • Ad Scheduling: AI and automation is your friend. Trust us. You can reach your desired audience anywhere and at any time when you schedule your ads. 

Gain Access to the Best Marketing Strategies for Your Business With Get More Traffic!

Is your website a highway at peak hour? Because boy, you’ll be getting a lot of traffic with the help of our digital marketing experts. We’re passionate about helping businesses all over Australia harness the power of digital marketing to take their sales to the next level. If you’re ready to give traffic to your website the green light and learn how to increase sales and engagement through an always-on marketing strategy, contact the team at Get More Traffic today!

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27/04/2022

April Digital Marketing Industry Updates

New Multisearch Feature on Google App

Google is beta-testing a new Multisearch feature that will help users having trouble expressing their thoughts in a search query. If you’ve ever had trouble trying to find the perfect piece to add to your closet, or a good addition to your dining set or living room furniture, then this feature is the one for you. You can take a screenshot of a dress, for example, and then add in “yellow” or “pink” to find the dress in a different colour. Or you can snap a photo of your house plants and then add “care instructions” to find out how to help them grow. While the feature is only available in English in the U.S. at the moment, this will definitely be a feature to look forward to with regards to search.

TikTok Testing Search Ad Placements

TikTok is currently beta testing search ad placements for their platform. The test was first spotted by David Herrmann, president of Herrmann Digital, a paid social advertising company and shared on Twitter. These search ads, though, are just ad placements. Keyword targeting is not yet available to advertisers. Despite that, the additional placement on TikTok search is definitely promising. Companies looking beyond Google for advertising opportunities would be keen to jump onto TikTok, especially as TikTok has been proven to also have high purchasing intent.

Instagram Updates Ranking Algorithm to Benefit Creators

Recently, Instagram chief Adam Mosseri made a statement that they were currently updating Instagram’s algorithm to favour creators. New Product Tags and Enhanced Tags have been added for greater reach and relevance, as well as an update to the algorithm to favour original content. Additionally, Instagram is also looking into making adjustments to hashtag pages to help increase engagement on hashtags. With these additions, creators and influencers should be able to increase their engagement on the platform.

Twitter Testing Out its “Edit” Function

One feature that has long been requested for Twitter is an edit feature. Recently, Twitter CEO Parag Agrawal suggested that they are working on an edit function. Having such a function would be a useful tool to correct the many typos that occur on the social media platform. The edit function, however, keeps a record of the history of the edited tweet, which would be a compromise between what users want and need versus Twitters long-standing arguments against adding an edit button.

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