Automation is becoming increasingly important these days as algorithms continue to learn and develop over time. As a result, Google is helping advertisers maximise that potential by adding more automated options for Display Ads. Advertisers will be able to choose their preferences in terms of the level of automation applied in the bidding process, the creatives, and the choosing of audiences. Advertisers are still promised the best reach and performance even with regards to the automated options, and these automation preferences can be changed at any time without having to create a new campaign. Over time Google is certain that these automated targeting systems will only keep improving, and will continue to deliver the best results for ad campaigns versus those that are setup manually.
Apple’s update that allowed users to choose whether they would allow activity tracking on their devices continues to affect marketers and advertisers. To counter the change, Facebook has also been developing automated features for Facebook Ads. One such feature they’ve developed is the Targeting Expansion. Targeting Expansion makes use of Facebook’s algorithm to show your ads to a broader audience than just the ones that you’ve selected for your campaign. The algorithm will diagnose and determine if your ads would receive a better response with targets beyond your scope, and deliver ads to those users based on its diagnosis. With Facebook’s algorithm being as powerful as it is, it should be worth testing to improve Facebook ad results.
Google has made a recent change to its search results pages. Before the update, search results titles were based upon the string of words typed into the search bar by the user. Now, with the change, Google is using a system that generates titles based on the page titles and headlines. Google reassured users and content creators that rankings are not affected by the title changes. It’s important to note, however, that because Google is now pulling titles from your <H1> tags, you must optimise them for when they do appear on the search results.
Instagram is testing out a new feature internally called “Favourites” to help improve the overall experience of its users. The feature is very similar to Facebook’s, wherein a user gets to choose 30 friends and pages they would like to hear from first before scrolling through the rest of their feed. This “favourites” feature on Instagram is ideal for businesses, influencers, and content creators that are looking to build a dedicated fanbase on Instagram, as it should place your content above the rest of the feed, giving you incrementally more reach and impressions as you build your audience. The feature is still being tested, and there are no clear indications on whether Instagram will roll it out, but it is definitely something to look forward to if it does.
In digital marketing, every good marketer will tell you that the best strategy is an omnichannel strategy. Don’t put your eggs into one basket. The more channels you can distribute your content through, the better.
However, every so often we still do get this common question from our clients, “Which is better, Google ads or Facebook ads?” And our answer has always been the same: “Both!”
Deciding where to spend the bulk of your budget requires more complex thinking, strategising, and planning. In fact, when choosing between Google or Facebook, the more appropriate questions are actually:
And so, to answer the question between Google Ads and Facebook Ads, we’ll tackle each of these points to help you get a sense of which platform is best to start advertising on.
Because we usually service small-to-medium businesses, the concern about budget comes up in relation to which platform is the better one. Most business owners want to know where is the best place to start advertising into?
To start, get very clear with your numbers. How much can you afford to pay to gain a customer? You want to make sure that you’ll be able to get the best potential returns on your ad spend. To know that, you’ll also need to look at your industry and how they’re performing on both platforms.
Google Keyword Planner can provide you with a good estimate of your potential cost per click (CPC). Some industries are incredibly expensive from a cost per click angle. If you have a daily budget of $500, for example, but your cost per click is around $50, that means that you’re only getting 10 clicks to your website a day. Of course, other industries are less competitive, costing you only $1-$5 per click or less!
You can always bring down a high-cost CPC with a lot of testing and research, and it would be worth it. But you may also want to consider Facebook, which has more robust targeting capabilities.
Google is a search platform, servicing users whose intention is to find answers to their questions. The intention could simply be additional information on a topic, or to find a product or service that could provide the solution to their problem.
Facebook is a social platform where users want to find out what’s new and what’s happening within their social circles. It can also be a place to discover trends and the latest news and updates on things you’re interested in. But the primary purpose of Facebook remains to be social.
If your business sits in the entertainment or news industry, for example, Facebook ads could prove to be the better fit for you, as you’re leveraging off of the many communities that talk about and discuss the topics within the industry.
If you’re a service provider, on the other hand, such as law & architecture firms, clinics, maintenance services, or restaurants, Google can bring in customers that are looking specifically for your services. In fact, according to Google, the searches for terms including “Where to buy” and “near me” have grown by over 200% in the past two years.
Now that you’ve considered your budget and fit, it’s time to consider the intent of the audiences you’re targeting.
One advantage Facebook has over Google is the potential to target any interest, ranging from large pools like sports and entertainment to very niche interests like pottery, knitting, or scrapbooking. Facebook can show your ads to as many people as possible that have those targeted interests.
One advantage Google has over Facebook is being able to target audience intent. Because Google Ads are keyword-based, you’re able to target users in different stages of the customer journey: whether they’re just curious, or they’re already looking to purchase.
A user that intentionally typed in “Vegan restaurants near me” is at a very different stage than one that’s just scrolling through their Facebook news feed and just comes across an ad for a vegan restaurant. They may be interested, and curious enough to click, but they might not yet be at that buying stage compared to the user searching on Google.
Therefore, advertising on both platforms at the same time is often recommended. And while both platforms give you the ability to re-target users that have engaged with your ads or your website, bringing in a cold audience can be more challenging if you’re just going with one or the other.
If you’re still confused about all this, or you’re on the fence about whether you want to advertise on Google or on Facebook, contact us and get in touch with one of our experts. We’ll be more than happy to help to clarify things for you even further and help you get started on the right path to online success!
These days, one of the best ways that small businesses can increase their discoverability, popularise their brand, and gain more customers is through Google Ads. Google Ads are pay-per-click (PPC) ads that help you get more exposure on Google’s search engine results pages. And one thing we always remind our new clients whenever we set up their ads for them is to: “Never Google your own ads.”
There’s a right way and a wrong way to test and see whether your PPC ads are showing up on Google’s search results. Unfortunately, typing in your search terms and keywords isn’t the best way to do so. And here’s why…
One of the key metrics that Google considers in deciding whether to show your ads, is the click-through rate (CTR). What is click-through rate? Simply put, your CTR refers to the number of impressions your ad receives versus the number of clicks it’s able to gather. If only 10 out of 1000 people who’ve seen your ad click through to your website, for example, that puts your CTR at 10%, which is actually pretty high considering the thousands of blog posts and websites strewn across the internet.
When you Google your own ads but don’t click on it, what you’re doing is adding to the number of impressions and decreasing your overall CTR. Keeping this metric as high as possible is important if you want to keep serving your ad to potential customers. So don’t Google your own ad.
Another key metric that affects your Google ad distribution is the Quality Score. But how, exactly, does Google calculate the Quality Score? Quality Score is a combination of 3 metrics: (1) your expected click-through rate, (2) how relevant your ad is against your target audience, and (3) your overall landing page experience. The Quality Score is a diagnostic tool that helps you give you some clues as to well your ad quality compares to other advertisers.
Keeping your Quality Scores high can have a direct impact on your PPC campaign’s overall efficiency, both in terms of your return on investment and your results. That’s why it’s important to always be working towards keeping your Quality Score as high as possible.
Perhaps the biggest reason you should never try to Google your ads lies in the very nature of PPC. Whenever you run a PPC campaign, you’re charged every time a user clicks on one of your ads. You, the owner of the campaign, are not an exception! You detract points from your CTR and your Quality Score every time you try to Google your ad and don’t click it. On the other hand, if you do click on your own ad, you end up wasting a part of your budget that could have otherwise been spent to capture actual clicks.
Clicking on your ad, and then leaving your website right after a click, also isn’t good, because this then affects your bounce rate. Bounce Rate refers to the times a user has clicked through a link to your website, and then immediately left (or in this case, bounced). It signals to search engines that the user could not find content relevant to their search. Bounce rates can affect your overall rankings and ad distribution.
Add all these factors up, and eventually, your ad will stop showing up in front of you. This can lead you to believe that your ads have stopped showing up altogether. Of course, that’s not necessarily the case. But because you’ve repeatedly tried searching your ads, and have either not clicked on them, or bounced from your website, this translates to Google’s algorithm that your website isn’t relevant for you, and so will stop serving you the same ad.
Knowing that this is a concern amongst advertisers and digital marketers, Google actually has an existing tool that can help you preview your ads. Google’s Ad Preview and Diagnostics Tool provides a completely safe environment for you to view what ads are begin distributed for each keyword. Using this tool allows you to see more data on which ads are eligible to show up, and which ones might need some adjustments.
Understanding and analysing all that data, however, can be a monumental task, one that requires a lot of time and effort. Thankfully, that’s exactly the service that we offer our clients. If you’re interested in either starting or optimising your PPC campaigns, getting more traffic, and driving more leads and sales, schedule a call with one of our agents! We’re more than happy to help you set up your business for online success!
Facebook has been looking into creating more secure safeguards and measures for its users while still be able to give them a personalised experience on the platform. To do that, they’ve developed Privacy Enhanced Technologies (PETs) that draw in techniques from cryptography and statistics that will make use of on-device learning. This simply means that the algorithm will now process user data and information on the user’s device rather than store and analyse it on the cloud or a remote server. Keeping the information locally should help keep data secure, while still give Facebook users personalised ads on the platform.
As more and more students and children undergo virtual schooling, Google is taking some necessary steps and measures to ensure that they can still stay secure and protected. One policy that Google is introducing is the ability for anyone under 18, or their parent or guardian, to request the removal of their images from Google Image search results. Additionally, Google is adding more protocols and safeguards to protect teens from age-sensitive ad categories. For advertisers, this also means that targeting based on age, gender or interests for people under 18 is no longer allowed. And while this may not greatly impact marketers and advertisers, expect certain audiences to be removed for ad targeting.
The benefit of attribution models for Google Ads is that they can help marketers gain a better understanding of the engagement and conversions they receive from their campaigns. Recently, Google upgraded all their Google Ads attribution models so that they are now able to support Display and YouTube ads as well. Together with the upgrade comes the ability to view data for Search, YouTube and Display campaigns all in one place, making it easier to make comparisons between platforms. Additionally, YouTube’s data-driven attribution model is now also able to measure “engaged views”, giving advertisers more insights to their ads and engagement. Finally, the upgrade is a step that further helps marketers further understand a customer’s online journey towards a conversion, so that they can make more informed decisions when optimising their campaigns.
In an attempt to give online retailers and shops more support in e-commerce, Instagram is testing out ad placements in their Shop tab to try and distance themselves from relying too heavily on third-party cookies and cross-app tracking. Additionally, having all activity and engagement happen on the Instagram app gives advertisers more insight and control over their campaigns. The ad placements are currently only available to a certain retailers in the U.S. However, after testing, Instagram is planning on rolling out these placements globally in the coming months.
Back in 2019, Instagram decided to remove the like counts in Australia to pave the way for a safer internet space. This, of course, posed certain obstacles and limitations for brands and influencers in keeping track of trends and engagement rates. Recently, however, Instagram released a new feature that now allows users to choose whether they want to have the like counts visible or invisible. The new opt-in feature for hiding likes can be found in your privacy settings. However, even though hidden, you can still view like counts through the analytics account.
Instagram also announced the release of new native data for their reel and live video features to help marketers track and analyse their performance. Additional metrics for Reels include plays, accounts reached, likes, comments, saves, and shares. Whereas for live video, the new metrics being rolled out include accounts reached, peak concurrent viewers, comments, and shares. Instagram ensures creators and businesses that these new measurements can better help them understand how well their content is performing. However, these new analytics are only available to Business and Creator accounts. To find them, simply tap on the “Insights” button from your profile page and you can view up your latest metrics for up to 30 days.
Several new Google Ads formats were launched late last month centreing around local campaigns. These new formats include: Auto-Suggest Ads, Navigational Ads, Similar Place Ads, and Pickup Later ads. All the newly launched ad formats are based on location. First up, Auto-Suggest Ads are shown when a searcher is located close by to a related product or service on Google Maps. Navigational Ads, on the other hand, are shown while a user is using Google Maps driving directions and can be displayed as a user is driving towards a destination. Thirdly, Similar Place Ads appear when the business searched is closed, and so the user is instead shown a similar business on the map, potentially capturing traffic that would otherwise be directed towards competitors. With all these new features in place, local business and advertisers will have more opportunities to reach customers in the surrounding areas using localized results to offer the best user experience.
One major updated that happened with Google Search campaigns this 2021 is the phasing out of the Broach Match modifier keyword match type. This change saw Phrase Match expand to include the additional Broach Match traffic in a bid to increase effectiveness quoting that “…You reach more of the right customers through a combination of the two”. If you are currently running Search campaigns on Google, make sure to reach out to your Account Manager to check how this might affect your current campaigns.
This 2021, In a move to further expand automation and AI-driven improvements, Google Ad’s recommended optimisations feature moved from ‘suggested’ to auto-applied instead. Reviews of the change have been mixed as the AI-driven optimisations don’t always consider the nuances in optimisation that are part of certain industries. Thus, the 35 editable options are still opt-out. If you’re interested in finding out more about how AI-driven optimisations can potentially impact your campaign, make sure to schedule some time for a chat with your Account Manager.
Do these emotions/actions/ feelings sound familiar in the anticipation of your first AdWords Campaign; ‘electrified’, ‘fast and shallow breathing’, ‘excitement’? It seems straight-forward; easy even, but fast-forward a few weeks and you have noticed no difference in leads let alone sales. You begin thinking that maybe you’ve missed something, that maybe the simplicity of setting up a campaign belies the complexity of the entire system.
Time and time again, I see businesses put weeks, months, even years of planning and research into business models. But time and time again, I see companies throw in the towel mere weeks into trade. I wonder if they have ever looked at the time and effort they have put into setting up their business and compared it to their marketing…?
“I’ll just use the newspaper; I get a few calls from that!”
I’ve heard this on too many occasions, a client hasn’t received positive ROI in the first 3 weeks and they decide that the money would be better spent on something that is getting ROI, albeit limited. The writing is on the wall, digital media is growing and newspapers are declining. They’re an old medium for news access, plus we have a tiny device in our pockets that allows us to gain an insight into the world’s information. Tell me how one would grow their business in a dying media and I’ll show you an advertising executive from the old guard.
Rome wasn’t built in a day and neither was a company. People invest in their business from the get-go, insurance, equipment, fees for registering the name, etc. This is all before anything has even been sold. This can take months, even years before the business is ready to trade.
I understand that there needs to be revenue, even if it isn’t positive ROI, there needs to be some ROI, but we have to look at the facts before jumping the gun and terminating an online strategy prior to it taking flight. Imagine buying a plane with the view of escaping to the Bahamas (or a destination of your choice), organising all the flight path requirements, gaining all the necessary documents, employing a pilot, taxiing to the runway, as the g-force of the take-off begins you run up to the cockpit and just as the wheels leave the asphalt, yell at him to power down because you’ve realised that the jet fuel is expensive and you could buy a rowing boat to get there cheaper.
“I will just do flyer drops!”
This amuses me, as I’ve had experience outside of work with this sort of advertising. It might bring in a couple of people, sure, and for some businesses a couple of ongoing customers is great. I had a friend with a gym and he did flyer drops in the local area, just like the eight or nine other gyms in the local area did. People did the free trial and yes, some signed up, but what happens then? Do you do another flyer drop in the hopes that you missed someone? What about the person in the suburb just over who drives through your suburb on the way home from work? There’s no way a flyer will catch them. There’s a much broader market out there that is being missed out on and that market is digital.
This is why the online strategy must be prepared for, budget allocated for several months to find the right strategy. There’s no magic button, you may be lucky and strike gold in the first month, or you may have to slog it out for 2-3 months before you find something that works. This is the nature of business.
“I would’ve expected more by now!”
There’s a few, quick and broad, steps that I take, particularly in regards to AdWords, which sets the stage for a broader strategy:
1. Ensure the Keywords are relevant.
2. Remove search terms that are irrelevant.
3. Analyse the activity of people who are relevant on the website.
4. Ensure market targeted is correct
5. Optimise both the campaign and the website based off that information.
Once you know what returns business, take it to the next level, use that as a basis for your SEO, Facebook, etc.
To make it in business, investment is required. We are at the cusp of a revolution, in my opinion, that will return the power of business away from the corporations and into the hands of the little guy, aided by the internet and politics. Begin your journey now and be ahead of the game when this revolution takes hold; make sure Get More Traffic is there with you to help your business make the most of it. Call us on 1300 332 256 today!
Ever since Global Network Navigator created the first clickable web ad in 1993 for Heller, Ehrman White & McAuliffe with a Click Through Rate of 44%, we’ve all developed a love/ hate relationship with Banner/Display/ Image ads on the Internet. I love them, you likely hate them.
You’re probably thinking, “why don’t you marry them, INSERT MYSTERY NAME HERE?” adding, “ner ner nerner ner ner”.
Firstly, we’re not in primary school anymore, so that was a little juvenile, but I get it, you’re letting off steam. And quite rightly, I imagine, after being bombarded by image ads stopping you from all the work or fun you want to do on the Internet, the combination beautifully realised reading this awesome piece of journalism.
Day in day out, they’re there, asking you to buy something, possibly after you’ve already bought that something, more likely after you’ve decided not to buy that something, and even more likely that you have no intention of ever buying, and you’re wondering why they would even show up in your daily travels through the Internetverse ™ (just made that up then).
It always amuses me when I see a text ad pop up on a website I’m viewing asking me if I “Have A Blocked Drain? Call the Sydney Blocked Drain Experts” when I’m in Brisbane and my landlord is my next door neighbour who happens to be a plumber. Entirely irrelevant to my needs, yet somehow this ad is floating on my radar.
Now, people will often point out that the Click Through Rate these days is nowhere near the heights of those original pop-up ads, in fact, they are a fraction of a fraction of what they were at stage one. And Google has admitted that only about half the ads served are actually viewed, in that many that register as an impression (showed on the screen) are actually ‘below the fold’, meaning the user must scroll down in order to see it. If half the ads aren’t being seen, we can effectively double the CTR, but I’m a linguist, not a statistician, so take that with a grain of salt. Also, when we are talking a CTR of 0.03, it’s much of a muchness.
You are probably thinking that this is actually proving your case that Display network marketing is terrible, but you’re wrong and I say this with authority. When Google Display network ads are targeted correctly, they can be a business’ greatest ally! I’m sure you’re aware of Remarketing, which is basically following people around the net with Image ads after they’ve viewed your website, you may not know how targeted they can actually be.
I had a mate recently tell me how much they despised the fact that they were being ‘followed’ by this company that they bought one product from, with offers on the same product they just purchased! I understand the annoyance and if only that company’s marketing team had created a Remarketing list for people who have purchased in order to sell accessories instead of the product they just bought, the ads may have been less annoying and more enticing.
There are a number of other Pop-Up avenues making a splash that actually do annoy me, such as the Pop-Up to subscribe on a website, or the Pop-Up to add additional food items to my already ridiculously long pizza order (but the annoyance in this case is the lack of willpower in saying no to Chocolate Lava Cakes).
This is the idea of immediate upselling and while it has its place, I find myself, particularly on my phone, becoming frustrated when I click the little ‘x’ to close it and my fat, chocolate-lava-cake-and-pizza-laden fingers accidentally bring up the exact thing I don’t want. This is more of an issue with a site’s mobile optimization, though.
In order to make sure you are not one of those that annoy their clients, you need a strategy. Display ads are not going away anytime soon and I foresee a drastic change to how they are distributed as people become savvier with the features that are already available, and as features are added.
I have several examples of a Display campaign that works that isn’t even a Remarketing campaign. In particular, the targeting of Display ads to individual relevant forums and websites in order to spread awareness of a new product, or a new feature, can result in some of the best conversions a company has ever seen, especially if the product is an innovation of a current, widely used model. These campaigns, while the CTR may still be low, have incredibly high Conversion Rates.
And that’s what it is all about, increasing your Conversion Rate. So speak with us today at Get More Traffic on 1300 332 256 to see what we can do for you and your business!
I love it when a client recognises that someone is trying to pull a number on them, it validates the time I have invested explaining how the AdWords system operates to them. Yet the unscrupulous never fail to try, often using tactics and methods that are flat out against Google Policy for their Google Partners.
I can only imagine the excitement of a business owner, who has been spending a decent percentage of their gross revenue on AdWords, feels when they hear that they can slash their costs and increase their traffic exponentially at the same time. It must feel like hitting the jackpot.
Here are a couple of commonly used tactics to get the foot in the door:
Google Partners are bound by strict codes of practice. The facts are as follows:
Often these are used in conjunction, creating the perfect storm of shonk. Often the promises are short-lived, especially when the company requests money upfront. It can be framed as a three month special, where if you pay for three months you will receive a discount. Many people would see their current costs on AdWords and consider the option, as it seems like a savings and a small price to pay upfront for unlimited clicks at the top of Google.
At this stage it is worth mentioning that transparency is a must when it comes to AdWords. As a business owner, knowing where your dollars are being spent is part of your job, as you know. I’ve had many clients come to me from other companies because their AdWords campaign and, all of its data wasn’t theirs to peruse, it was accessible only at the behest of the agency looking after them.
This provides an agency with the ability to take credit when things are running smoothly, as well as the chance to bombard you with what could potentially be irrelevant stats when the going is rough (smoke and mirrors).
Recently I have had a client who came to me as they were looking for more transparency in their AdWords spend. After investigating a drop in sales during a particular time period, it became clear that the organic traffic was bringing in the majority of the sales with their previous agency. The whole time this agency had been saying their campaign was providing all the results!
Fortunately these practices seem to be going the way of the dodo (the bird, not the internet company, this isn’t libel), as more business owners, like yourself, become more savvy with the AdWords system, the less these vultures can prey on the unsuspecting. But as they say, fore-warned is fore-armed, so if anyone approaches you with the above, let them know in no uncertain terms your thoughts on their dodgy tactics. If you want a company which does follow the rules and is transparent, then you know to get in touch with us here at Get More Traffic on 1300 332 256 or visit our website.